Our commitment to protecting your data rights under the General Data Protection Regulation.
lagoon-stag is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We respect your privacy and are dedicated to protecting your personal data.
lagoon-stag acts as the data controller for the personal information we collect. This means we determine the purposes and means of processing your personal data.
Contact Details:
lagoon-stag
47 Colmore Row
Birmingham
B3 2BS
United Kingdom
Email: [email protected]
We process your personal data under the following lawful bases:
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate personal data or complete any incomplete personal data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit this data to another controller.
You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of your data protection rights, please contact us using the contact details provided above. We will respond to your request within one month. In complex cases, we may extend this period by up to two months, but we will inform you of any such extension within the first month.
We may need to verify your identity before processing your request to ensure the security of your personal data.
When you book travel services, we may need to transfer your personal data to countries outside the UK and European Economic Area (EEA) to fulfil your booking. This may include transfers to airlines, hotels, and other travel service providers located in your destination country.
When we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.
Last Updated: January 2024